RefWorks Frequently Asked Questions (FAQ)

In this quick reference page, you can find the RefWorks topics we are asked about most frequently with links to relevant resources. We recommend bookmarking this page and making it available on your institutional RefWorks page.

General Information

• What RefWorks Resources are available to admins and librarians?
• What is the RefWorks Accessibility Statement?
• What Institutional/Single Sign On options are available?
• Can users use open source databases/catalogs/online search in RefWorks?
• Do users have RefWorks access after leaving the institution?
• What is the RefWorks Data Retention policy?
• What are availalbe RefWorks APIs?

Citation Styles

• What is the New Citation Style Availability in RefWorks?
• Can I modify or create a citation style?

Writing Tool Add-ons

• How can I find the right writing tool add-On?
• How does RefWorks Citation Manager (RCM) work in Word?
• What do I do if RefWorks Citation Manager (RCM) not Available to me in Microsoft Store?
• How does RefWorks Citaiton Manager (RCM) work in Google Docs?