05 KB Updates and Basic Troubleshooting

Duration: 33 min.

Description

This session highlights SFX KnowledgeBase updates, basic troubleshooting skills, and how to log a support case. Also gain information on some behind-the-scenes processes and options. This session covers:

• KnowledgeBase (KB) Updates
• Basic Troubleshooting
• SFX Exports & Collection Analysis Options
• System Admin Information
• Summary & Additional Resources

Target Audience

Library staff working with SFX TotalCare

Prerequisites

00 SFX Introduction

Attachments

Handout

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