Roadmap Theme User Centric: User Experience

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User Centric – The vision of RapidILL includes providing the most efficient workflows and processes for article and chapter request fulfillment with the goal to deliver material to end users quickly.

User Centric

User Centric.png

 

 

User Centric 2026 Roadmap

 

2026 H1
2026 H2
  • Temporarily Inactive per Inventory Types in Rapido/Alma RS

  • Temporarily Inactive- Schedule Multiple Events

  • CERV RAENH-I-1276
  • CERV RAENH-I-1273
  • Ability to configure work week for lending

 

 

2026 H1

Temporarily Inactive per Inventory Type in Rapido and Alma RS

 

What's New
Highlights
Impact
Define temporarily inactive as a lender for based on lending formats. Libraries may temporarily disable lending for various reasons such as planned library closures, factors impacting access to physical collections, interruptions in shipping services, or other reasons. There may be interruptions to lending that impact the library's ability to lend one format while lending of other formats can still be supported. Rapido configurations will enable the library to define which services are be temporarily inactive. This supports libraries to continue lending services even when certain services may be temporarily unavailable. Libraries will be able to define if they need to be temporarily inactive for lending of requests for physical shipping, supplying digitally from physical formats, or inactive for all formats.
 

 

Temporarily Inactive - Schedule Multiple Events in Rapido/Alma RS

 

What's New
Highlights
Impact
Ability to schedule multiple upcoming lending off times. Libraries may need to temporarily disable resource sharing lending operations during library closures, holidays, or other non-staffed events. The ability to configure multiple temporary closures streamlines configuration of known upcoming events that require the library to become temporarily inactive. Configuring multiple temporary closures streamlines configuration of known upcoming temporary lending off time events. Requests are routed to active lenders preventing lenders from returning to accumulated requests and allowing borrowing requests to flow to lenders who are available to fill requests.
 

 

CERV RAENH-I-1276: The automatic transfer of Patron Notes on Borrowing requests to the Lending library

 

What's New
Highlights
Impact
There are Rapido use cases of maintaining requests entirely within the consortia. In this model, requests are sometimes managed entirely in the lending workflow. Meaning the borrowing request workflows are not used. In this scenario, there is value in receiving more information from the patron at point of request. To support this model of Rapido and maintain patron privacy of other uses, the patron notes field will maintain current functionality while a new field is made available. The existing note field is used by some libraries in a manner that is expected to be internal information only. To support libraries seeking a means to transfer more information from the borrowing request to the lending request, an additional field presenting as a drop down menu will be added. The information within the drop down list will be configurable by the borrowing library. The user can then choose from the dropdown when relevant to the request they are placing. This is then passed to the lending library for their review when processing the request. Additional request field will be added to the request form that transfers information from the borrowing request to the lending request.

 

2026 H2

 

CERV RAENH-I-1273: Stop repeat requests from another library for an item if rejected for copyright compliance

 

What's New
Highlights
Impact
The option to block repeat lending requests from the same partner if the reject reason is due to copyright compliance. Through configuration enable lenders to define a time period during which RapidILL will block repeat requests for the same standard number from the same borrowing library if the original request was rejected due to copyright compliance. This functionality will apply to lenders managing requests in Alma Resource Sharing or Rapido, as it relies on RapidILL receiving the value defined within “reasons for no." When a lending library rejects a RapidILL request due to copyright compliance, it does not receive another request for that same item from the same RapidILL borrowing library.

 

 

Ability to configure work week for lending

What's New
Highlights
Impact
A configuration to define an active work week and hours for managing digital lending requests. The configuration supports RapidILL lending efforts for article and book chapter requests. The defined work week/hours will be used by the system routing to provide libraries with lending requests in alignment with the times they are actively managing them. The goal is for libraries to receive the majority of their lending requests within these defined hours. Improves staff and user experiences through better alignment of request assignment to lenders’ active working hours, reducing overall request turnaround times.