How Claiming an INN-Reach Item Returned Works

When you claim an INN-Reach item returned, INN-Reach updates the system at the patron site, INN-Reach Central Server, and owning site as follows:

At the patron site, the system:
- Removes the virtual item(s) and INN-Reach hold(s) from the patron record.
- Increments the patron's CL RTRND count.
- Sends a circulation message for each INN-Reach item claimed returned to the appropriate owning site(s) via the INN-Reach Central Server.
At the INN-Reach Central Server, the circulation message causes the system to update the STATUS of the item in the INN-Reach Catalog to 'm' (MISSING) and passes the circulation message to the owning site.
At the owning site, the circulation message causes the system to update the item record as follows:
- Changes the item's STATUS value to 'z' (CLAIMS RETURNED).
- Updates the LCHKIN field.
- Clears the OUT DATE, DUE DATE, and LOAN RULE fields.
- Removes the virtual patron and the INN-Reach hold from the item record.
- Replaces the INN-Reach message field with a claimed returned note similar to the following:
  
  IR02:20091211000000:Mon 14 Dec 2009:Claimed returned by .p11196
- Adds the item record to the On Search file.