Managing Emails

The system sends emails to both patrons and staff (program operators and supervisors) as a result of various activity within Program Registration. By default, some emails are sent automatically by the system, while other emails require staff setup. System-generated email includes the following.

• Program Registration automatically sends email to patrons when they are registered or waitlisted, or when patron registrations are transferred or cancelled.

• Staff can set up reminder emails to instructors and registered patrons when the section starts in the near future.
• Program Registration automatically sends advisory emails to the operator when a patron uses the WebPAC to cancel a registration and staff must take some kind of action.
• Staff can set up various staff alert emails which are sent to the program operator or supervisor.

The following table shows the various system-generated emails that Program Registration can send and the emails' recipients:

		Patron	Section Instructor	Program Operator	Program Supervisor
Patron Emails	Registration Confirmation	✓
	Waitlist Confirmation	✓
	Transfer from Section to Section	✓
	Transfer from Waitlist to Registration List	✓
	Automatic Transfer from Waitlist to Registration List	✓
	Cancellation Confirmation	✓
Reminder Emails	Program Starting Soon	✓	✓
Advisory Emails	Manual Transfer Required			✓
	Automatic Transfer Confirmation Could Not Be Sent			✓
Staff Alerts	Section Starting Soon Alert			✓
	Section Filling Alert				✓
	Minimum Alert				✓

In addition to system-generated emails, you can send broadcast emails to select or all patrons on the registration list or waitlist at any time.