Configuring the Request Additional ID

Translatable
To configure the Request Additional ID, you must have one of the following roles:
  • General System Administrator - Enable, Disable, Edit
  • Fulfillment Administrator - Enable, Disable, Edit

Overview

Libraries can set the prefix and maximum for the additional ID assigned to hold requests. To access this page, navigate to Configuration > Fulfillment > Request Additional ID Configuration.

The Request Additional ID Configuration page.

Request Additional ID Configuration

Configuring the Request Additional ID

You can set the sequence, i.e., a running number that continues until the Max Number. Once the Max Number is reached, the sequence returns to the start (see Sequence Start below).

  • Support Generating ID - Enables the ID generation. By default this is disabled.

  • Max Number - Set the Max number of the numerical sequence. Once the sequence reaches the max number, it will automatically reset to the Sequence Start value (unless there is a manual reset). An example of a Max Number value is - 9999.

  • Method - Sets the method to use for the sequence.

    • Prefix + Sequence - When this is selected, you can add a prefix (see Prefix below) to include before the sequence.

    • None - When this is selected, the Prefix field is disabled.

  • Padding - The maximum number of digits (numbers only) allowed in the numerical part of the sequence. If Padding = 5, then the number will contain five digits.

    • Example 1: If Max Number is set to 999 and the padding is 3, then after 999 comes 001.

    • Example 2: If Max Number is set to 9999 and the padding is 5, then after 09999 comes 00001.

    • Example 3: If Max Number is set to 9999 and the padding is 3, then after 999 comes 001.

  • Sequence Start - The initial value of the sequence.

  • Prefix - This is available only if the prefix method is selected. It can either be a number, letter or symbol (-, /, #, etc.).

It is recommended for the Padding to be equal to or greater than the number of digits in the Max Number.

Example

Sequence

  • Method: Prefix + Sequence

  • Prefix: REQ-

  • Max number: 9999

  • Sequence Start: 1000

  • Padding: 5

Additional ID's output

  1. REQ-01000

  2. REQ-01001

  3. REQ-01002

  4. ....003