Installing the Sierra Desktop Application

To use the Sierra Desktop Application (SDA), you must install the SDA client on each workstation. Innovative recommends that you install it on one or two workstations first, and then test to confirm that you can successfully launch the application before repeating the process throughout your library.

Alternatively, if your library uses Sierra Web, you can access Sierra through a web browser without the need to install a client on each workstation.

To install the SDA:

  1. Open a browser window, and enter the following URL:

https://[app server hostname]/sierra/desktop

The system opens an installation page containing installers and instructions for different operating systems.

  1. Follow the instructions on the installation page to download and run the installer for your operating system.
  2. Test the installation by double-clicking the Sierra shortcut icon that the system added to your desktop.

If the installation is unsuccessful, you might need to manually uninstall and then reinstall the application.

If your library is setting up Sierra Desktop access for the first time, you can log in using a username that Innovative staff supplied. Alternatively, you can create a new user in the Admin App and log in with the new user's credentials.