Commit Phase
When you restart the upgrade process via Admin Corner, the system prompts you for a new passkey before rebooting the server into maintenance mode. You can obtain the passkey from CSDirect (https://csdirect.iii.com/custconv-aws) using your login credentials. This will allow for all future software upgrades to use signed URLs for all software downloads.
You need a passkey to proceed with upgrade. The passkey can be obtained from: https://csdirect.iii.com/custconv-aws Enter the passkey.
Type the passkey and press Enter. After the passkey has been validated, the system displays the following message:
To reboot into maintenance mode, type 'COMMIT' (all upper case). To exit, type 'cancel'.
Type "COMMIT" (use all upper-case letters and no quotation marks). The following message appears:
The system will now reboot and all terminals and logins will display:
INNOVATIVE SYSTEM SOFTWARE UPDATE IN PROGRESS
When you see this message, type in the passkey:
ugradesierra6.6.0
NOTE: There will not be a login prompt, or even a blinking
cursor. You will be typing the passkey in after the reboot and
directly on the screen right beneath where you will see:
INNOVATIVE SYSTEM SOFTWARE UPDATE IN PROGRESS
Please try again later....
You will then be prompted for your username and password.
Once the passkey and your username and password are entered,
this program will continue to complete the upgrade.
The above message or a login prompt should appear within five
minutes; if the shutdown takes longer than this, call INNOVATIVE
for assistance.
Press Enter. The following prompt appears:
Are you sure you want to shut down Innovative now? (y/n)
If you press Y, the following message appears:
Broadcast Message from root (Tues Nov 1 13:17:20): **** SYSTEM IS NOW SHUTTING DOWN FOR MAINTENANCE **** Broadcast Message from root (Tues Nov 1 13:17:24): The system is going down for reboot NOW!
Depending on the SSH client you use, the system reports:
Connection closed by foreign host.
The system terminates your connection. You must initiate a new SSH session to your Innovative machine to continue with the conversion.
Upon connecting and the system accepting your Admin Corner SSH key, because it is now in maintenance mode, the system displays the following message instead of the ordinary menu:
INNOVATIVE SYSTEM SOFTWARE UPDATE IN PROGRESS Please try again later ...
This message appears to anyone who tries to connect to your Innovative system while the software update is in progress.
To continue with the conversion, type the passkey:
ugradesierra6.6.0
Press Enter. Note that there is no login prompt or blinking cursor for entering the passkey. This passkey is not the same upgrade passkey retrieved from CSDirect that is used during the Prep Phase. This “ugradesierra6.6.0” passkey is used to initiate the Commit phase.
The system prompts for your username and password:
Login : <sierra user authorized for upgrade function> Password : <password for that user> *************************************** System is now in maintenance mode -- Ready to continue with software upgrade *************************************** Press return to continue
After you type your username and password (you must be authorized for password function 100), press Enter to continue. The system begins the software build and data conversion. Please note that the data conversion can take some time to complete. The system displays the following messages:
******************************************* *************************************** System is now in maintenance mode -- Ready to continue with software upgrade *************************************** Press return to continue Continuing... Not much will log to the screen ============================================ Please wait while we update your system. This will take about an hour but might take longer depending on your system. ============================================
If the screen stops responding for more than 30 minutes during the commit phase of the upgrade, that is, the file ETA does not change, contact Innovative for further instructions.
If your library has Encore, an additional message appears:
Your Encore server will be affected as well. Encore will experience a restart at some point during the upgrade. Encore will not be able to retrieve records for up to <#> minutes during the restart. *******************************************
Please DO NOT terminate your upgrade session during this step. Messages like those below will appear infrequently during the commit step of the upgrade, but will vary by system depending on prior release and other factors. The process is fairly silent. If you are concerned about the amount of time without an update message, please contact the help desk for a status of the upgrade.
Continuing... Making new Third-Party software on the Sierra DB server live. New Third-Party software on the Sierra DB server is live. Checking if a new version of PostgreSQL needs to be made live on the Sierra-DB writing onto /iiidb/lock/runpostgres.lock PostgreSQL DB is starting up. This could take up to 20 minutes. removing /iiidb/lock/runpostgres.lock Postgresql has been restarted. Check of PostgreSQL on the DB server complete Finishing primary build on DB server
Once complete, the system displays the following:
Converting data... Data conversion complete. Preparing to convert data on <DB server name> Data conversion on the DB server. Restarting Sierra db server processes Updating iiilog with: <name> Update 650.6.6.0_<x> installed Now finished with upgrade to Sierra 6.6! System will now reboot to resume normal operation Press return to continue
Press Enter. The system displays the following prompt:
Are you sure you want to shut down Innovative now? (y/n)
Press Y to reboot the system. The system confirms that it is rebooting, which may take several minutes.
If you are connected to the system via a hardwired terminal, the Innovative main menu appears on the screen after the system reboots.
Depending on the SSH client you use, if you connected via an SSH session, the system terminates your session and provides the following message:
Connection closed by foreign host.
You must reconnect to the system after it reboots.
Your Innovative system is now running Sierra 6.6 software.
In some instances, the data conversion may require a consultation with Innovative staff. In this case, the system then displays a message such as:
A data conversion call has been opened to the Help Desk. ... A follow up consultation is required. A call has been opened please look for it and resolve.
