Release date: October 6, 2026
Features
Email Communication Health
Completed the end-to-end integration and secure infrastructure to automatically capture email bounce and spam events from ActiveCampaign and put it visible in ILS. When an email fails to deliver or is marked as spam, automated notes (including campaign details and timestamps) are now immediately recorded on the patron's account in the ILS (Polaris/Sierra). This option provides library staff with greater visibility into patron communication health and enables more informed follow-up actions.
