Using Email Reminders in Holdings/Checkin Records

To create ticklers (email reminders), you must be assigned permission 144 (Update checkin records). See Permissions Used by Sierra for more information.

You can use the Tickler program to set up email reminders for dates associated with a specific holdings/checkin record. For example, you can use this feature to track the status of a backordered issue.

The tickler program runs as a cron job. It searches holdings/checkin records that match a record-specific tickler. When it finds a match, it sends an email to the address indicated on the tickler. It also adds a Tickler Log variable-length field to each record matched, for each match in the record. The tickler program uses the Tickler Log field to confirm that an email was sent for a specific match.

NOTE

This feature also works with order records, as well as resource and license records in Electronic Resource Management (ERM). For more information, see Using Email Reminders in the Maintaining Records section.