Using ExpressCheck

To check out items

1. The patron scans each item with the barcode scanner or the RFID antenna tray. The Allow Multiple RFID Items on Tray option controls whether patrons can check out multiple items on the RFID tray simultaneously or must check out one item at a time.

   If your library has enabled charging for checkouts, the system displays the charge amount, and the patron decides whether to complete the transaction.

   The screen displays a list of the items scanned and whether each transaction succeeded. In the lower-left corner, the system tallies the number of successful checkouts and failed transactions. For example:

   

   Note:
   For RFID transactions, ExpressCheck displays a message on the status bar stating whether the system was able to turn off the security for the item. ExpressCheck also displays a dialog with a warning message when a transaction fails to turn the security off for an item.

2. (Optional) To view the reason why a checkout failed, the patron taps the row for that transaction. The line expands to display a message (if available).

3. The patron taps Print Receipt at any time during check-out. The printed receipt lists the items the patron has checked out in the session so far. EReceipts are also available if your library has configured them.

If your library allows access to patron accounts from ExpressCheck, the patron can view their account by tapping the My Account tab.

This tab displays patron messages as follows:

• Patron messages that appear in yellow do not prevent the patron from checking items out.

• Patron blocks that appear in red do prevent the patron from checking items out.

Additionally, the patron can view information about their account, such as their home library and the expiration date of their account.

Patrons can renew eligible items from ExpressCheck. If the patron has the item with them, they can scan it from the Checkout screen to renew it.

If your library allows access to patron accounts from ExpressCheck, patrons can also renew items they don't have with them from the Items Out tab.

To renew items not present

1. From the Checkout screen, the patron taps View Account.

   The Patron Account screen opens.

2. On the left side of the screen, the patron taps the Items Out tab.

   The system displays a list of items that the patron currently has checked out. For each item, the system displays bibliographic information, the due date, and the number of renewals left.

3. The patron selects the items they want to renew by doing one of the following:

   • To renew a subset of the list, the patron taps the items they want to renew and tap Renew [#] Item(s).

   • To renew all items in the list, the patron taps Renew All.

   The system attempts to renew the items and displays a summary showing whether each renewal was successful. For example:

   

4. If receipt printing is enabled on the workstation, the patron can print a receipt listing the renewed items by tapping Print Receipt.

   Note:
   If your ExpressCheck workstation has the Print receipt on timeout option enabled, a receipt automatically prints when the session times out.

If your library allows access to patron accounts from ExpressCheck, the patron can view a list of holds, cancel holds, and suspend or reactivate holds.

To view and manage hold requests

1. From the Checkout screen, the patron taps View Account.

The Patron Account screen opens.

2. On the left side of the screen, the patron taps the Requests tab.

The system displays a list of holds. For example:

3. (Optional) Patrons can do the following:

   • To cancel holds, the patron selects one or more holds, and taps Cancel. The system displays a confirmation message.

   • To suspend a hold, the patron selects one or more holds, and taps Suspend. The patron then selects the amount of time to suspend the holds, and taps OK. The system displays a summary showing whether each hold request was suspended. For example:

     

   • To reactivate a hold, the patron selects one or more holds, and taps Reactivate. The system displays a summary showing which hold requests were reactivated. For example:

     

If your library allows access to patron accounts from ExpressCheck, the patron can view a list of fines and fees.

To view fines and fees

1. From the Checkout screen, the patron taps View Account.

   The Patron Account screen opens.

2. On the left side of the screen, the patron taps the Fines & Fees tab.

   The system displays a list of unpaid fines and fees. For example:

   

If your library allows access to patron accounts from ExpressCheck, the patron can view and print a list of items they have checked out.

To view and print a list of checked-out items

1. From the Checkout screen, the patron taps View Account.

   The Patron Account screen opens.

2. On the left side of the screen, the patron taps the Items Out tab.

   The system displays a list of items the patron has checked out. For example:

   

3. The patron can print the list by tapping Print Items Out. EReceipts are also available if your library has configured them.